Category: Tips

Synology- Where has all my drive space gone?

No, this isn’t a MySpace joke, we’re waaaay too old and sensible for that. I was browsing my Backup Synology and trying to figure out why it was showing no space available on a 30TB volume. I don’t have that many linux iso’s, do I? The answer turned out to be in this magical post – thanks Martin Chou! In

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State of The Mac 2021- Updated June 2021

We like Macs, but there are some er, less desirable models in the line up- so If you’re buying a new Mac this year, what specs to recommend? This post was originally written in March 2017, and since then Apple has updated everything- I have updated each of the categories with new recommendations as needed. All prices lifted directly from Apple

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MunkiReport/ MySQL export to Zoho Analytics

I really wanted a new way of displaying outdated computers in MunkiReport (fantastic tool by the way, thanks to the authors/ contributors!) but I was deeply confused by the terminology, and this post is an attempt to write down my needs and prepare for getting it exactly right in future… What is the goal? I need to be able to

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Can’t Delete Mac User Account

Just recently stumbled on this issue. Symptoms- despite having admin or root privileges, you can’t delete a user account in System Preferences/ Users & Groups. According to this- https://medium.com/@ambroselittle/cant-delete-original-admin-user-on-macos-high-sierra-1d79fb438246 and this https://apple.stackexchange.com/questions/376113/catalina-ask-password-to-delete-user-but-password-is-always-wrong It’s a hangover from ‘ye olden days’ and requires quite a lot of complex manoeuvres to fix. Well, I got lazy and did this bit- System Preferences >

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macOS Big Sur MySQL Time Zones

I realise my post titles are looking more and more like cries for help, but what can you do? Issue- Needed to connect a MySQL database to Zoho Analytics to torture some data. Zoho provides a connector for this which is (argh) Java based and also requires the Oracle driver to be installed separately… but installing MariaDB requires installing Brew

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Synology 10Gigabit ethernet on the cheap!

All credit for this goes to the original Redditor– I’ve only tried to make it a bit easier by rewriting the instructions.   A friend needed a fast setup on a budget and I wanted to see what I could do with stuff I had lying around. There was a Synology DS1817+ that was about to go on eBay, a

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Connectwise Control- Set Fields from Client Variables

I’m very proud of this one because I was told multiple times that it couldn’t be done by Connectwise themselves… What are we trying to achieve? I wanted to be able to make a single installer for Connectwise Control (hereafter called CWC) and then put the clients in their appropriate groups programmatically afterwards. There’s several issues with this- CWC writes

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State of The Mac 2021- Updated Feb 2021

We like Macs, but there are some er, less desirable models in the line up- so If you’re buying a new Mac this year, what specs to recommend? This post was originally written in March 2017, and since then Apple has updated everything- I have updated each of the categories with new recommendations as needed. All prices lifted directly from Apple

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Accessing the Help Desk Portal

Getting access to the Help Desk Portal at https://helpdesk.servicemax.com.au/portal/en-gb/signin Is important because there’s a whole bunch of resources in there that will help you to get help and ultimately make doing your job easier and more efficient. How to access? The first time you send in a ticket, the system will send you an invitation by email. Just click the

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